The CareCloud – Your Business Intelligence Delivered

The CareCloud – A Business Intelligence Software Custom-Made for You

The CareCloud is an on-demand cloud-based business intelligence platform (solution) that reinvents “plug and play”. Our cloud-based business intelligence solution and analytics platform (software) presents a new way of looking at your data. Consolidated into one place, securely accessible via desktop and mobile devices, The CareCloud brings insights to the forefront, addressing all levels of users. Netlink’s flagship Business Intelligence solution is blended with integrated and customization services – delivering all you need to make informed business decisions.

The CareCloud Advantage

Software-as-a-Service

Cloud-based Business Intelligence Solution delivered

Immediate Business Results

Guaranteed real-time and on-the-go business insights that drive results instantly

No CAPEX Deployment

Use The CareCloud across your enterprise with zero CAPEX investment

High-speed Roll-out

Set up The CareCloud in as early as 6 weeks

Features of The CareCloud

Ask Me – Your Enterprise Search Engine

360-degree Enterprise View

Customized Dashboards and Best-in-Class Visualizations

Multichannel Integrations and Accessibility

Big Data and Data Science

Collaborative Analytics

The CareCloud’s Contact Center Solution

Transform your customer support team into customer experience champions with The CareCloud’s Contact Center solution, driven by Robotic Process Automation, Artificial Intelligence and Business Intelligence. Our complete solution for Contact Centres helps deliver increased agent performance, CSAT scores and a superior customer experience.

Get in touch with our experts for all you need to create an intelligence-enabled business

Business Results Through Solutions for Specific Business Challenges

Every business challenge is unique. Trying to solve all of them the same way, may not work. The CareCloud lets you tackle specific business challenges with ready-to-deploy business intelligence solutions. With pre-configured dashboards and reporting features, our solutions deliver insights that drive performance in individual business functions.

Training Audit Plus

Campaign Analytics

Call Centre Operations and Performance Management

Employee Performance Management

Financial Reporting

Telco Business Brain

Explore our resources page for customer success stories and more