About Us

The Care Cloud is Netlink’s cloud-based Business Intelligence and Analytics platform blended with integration and customization services – delivering all you need to make informed business decisions. Configured to specific business requirements, The Care Cloud is designed to be deployed with no CAPEX investment and minimal strain on IT staff.

Business Intelligence for every Industry

Customer Care

Enhance customer experience with right customer analytics and voice-enabled analytics


Drive operations and sales with analytics driven decisions


Insights through financial trends and analytics for business


Analyze your customer behavior to offer tailored services for the end-user


Analyze customer and market sentiment to bring out the right insights

Media & Entertainment

Identify trends and set new ones with powerful data analytics

Government & Education

Improve governance and track performance of new initiatives easily

Solve challenges in every business role


Fine-tune your business operations with data insight-driven strategies

Human Resources

Improve employee experience and performance with insights


Equip your team with the tools to sell faster and better

Customer Services

Solve issues faster and continually improve the customer experience


Make smart financial decisions with data-enabled insights


Identify the gaps and streamline IT workflows to ensure zero failures


Execute better campaigns and deliver greater return