Precise. Fast. Practical.

Pre-configured BI Solutions from The CareCloud

Campaign Analytics

Optimize marketing strategies for maximum results with pre-configured BI solutions. Track responses of targeted segments and obtain the vital metrics to measure campaign effectiveness with the omni-channel campaign support feature. Develop focused strategies and integrate your plans for greater success with The CareCloud.

Employee Performance Management

The CareCloud’s customized business intelligence solution pre-configured for midsize businesses offers visual and voice analytics. It offers simplified and interactive dashboards to deliver insights on training efficiency. The solution helps re-orient training and HR management based on audit, feedback and intelligent analysis, presented on customized self-service dashboards.

The CareCloud’s Contact Center Solution

Transform your customer support team into customer experience champions by harnessing the power of Robotic Process Automation, Business Intelligence and AI with the The CareCloud’s Contact Center Solution. Empower your contact center to constantly enhance customer interaction through training audits, voice analytics and complete coaching with zero CAPEX and minimum IT involvement.

Enterprise Financial Performance Analytics

Leverage ready to deploy BI solutions.The Financial Performance Analytics package delivers consolidated and integrated financial visibility, monitors and measures P&L, AP & AR, forecast and budget, thereby improving the efficiency and optimizing spend.

Human Resource Analytics

The CareCloud offers complete HR analytics to help HR professionals take data-driven decisions, provide insights on talent acquisition, attrition control, seasonality impact on attrition, employee satisfaction, etc. Extract ready-to-consume data from any HRMS application database with configurable modules to support organization needs and policies.

Telco Business Brain

A one-stop solution to ensure Telecom organizations have deeper insights into their revenue, network, customer experience, vendors and product portfolios. The product is designed to integrate with sources like CDR, OSS, CRM, Network elements, Billing, etc. Businesses can analyze and correlate different parameters to enhance customer lifetime value, reduce churn, improve efficiency and take strategic decisions.

Get pre-configured BI solutions for your most pressing enterprise challenges